Munson Health
Our Services

Critical Care and Trauma Patients

Acutely ill and critically injured trauma patients require the fastest response possible. Time to treatment is often a crucial factor in survival. North Flight EMS provides both air and ground transportation for the region’s most critically ill patients. If air ambulance service is required, family members receive a detailed flight itinerary and a web link so they can track the flight online.  

Support for Township-Based EMS

North Flight EMS Ground Division stands ready to assist all EMS providers in northern Michigan as needed. It provides intercept Advanced Life Support service to outlying EMS providers in Mesick, Wexford County, and Missaukee County. North Flight Air and Ground will intercept with any ALS when rapid transport or assistance is required.

Support for Hospital and Inter-facility Transfers

Many small hospitals can no longer support a critical care unit and must transfer patients to the closest facility that provides the advanced care needed. For instance, critically-ill infants are often transported to Munson’s Neonatal Intensive Care Unit or to DeVos Children’s Hospital in Grand Rapids. Critical cardiac patients from around the region may be transported to the Webber Heart Center at Munson Medical Center or to University of Michigan Health System in Ann Arbor, Cleveland Clinic, or Mayo Clinic in Rochester, Minn.  

North Flight handles these transports, which means local EMS providers can stay in their communities and remain available if an emergency arises.

Thirty percent of North Flight Ground Division calls are for hospital transportation (hospital to nursing home, hospital to hospital, nursing home to hospital). The majority of air transport calls are for inter-facility transfers within and outside of northern Michigan.